Inside Sales Specialist

Position Overview:

StrideMD is seeking a driven and results-oriented Inside Sales Specialist to join our growing team. As the first point of contact for potential customers interested in our patient monitoring program, your role will focus on converting leads into enrolled participants. You will use your sales expertise to guide customers through the enrollment process, effectively demonstrating the value of our services. This is a full-time, in-office position, ideal for those with a passion for sales and customer engagement in a fast-paced environment.

Key Responsibilities:

• Initiate contact with potential customers using a sales-driven approach, introducing StrideMD's remote patient monitoring program.
• Provide detailed explanations of services, address inquiries, and employ sales techniques to highlight the benefits of the program.
• Tailor personalized solutions for customers, ensuring they are fully supported and confident in their decision to enroll.
• Maintain detailed records of customer interactions, leveraging insights to improve sales strategies.
• Collaborate with healthcare providers and team members to streamline the customer enrollment process and maximize sales opportunities.
• Consistently exceed sales targets for customer engagement and program enrollment.
• Organize and schedule appointments, handle customer records, and assist with insurance reports.
• Ensure callers feel supported and valued by responding efficiently and professionally.
• Participate in ongoing training to enhance knowledge of the company and services.
• Adhere to all company policies and procedures.

Qualifications:

• Strong communication and interpersonal skills with a proven track record in sales.
• Experience in a sales call center or similar environment is a plus.
• Ability to deliver excellent customer service while focusing on achieving sales goals.
• A patient-centered approach combined with persuasive sales techniques.
• Resilience and motivation to overcome challenges and maintain a positive attitude.
• Exceptional time management skills, with the ability to multitask and prioritize.
• Proficiency in MS Office and CRM software is preferred.

Education:

• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred, though relevant sales experience will also be considered.

Schedule:

• Availability from 9:00 AM to 5:00 PM, 10:00 AM to 6:00 PM, or 12:00 PM to 8:00 PM with flexible shifts available.

Compensation:

• Total compensation between $45,000 - $70,000, based on experience and performance.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Long Term Disability
• Short Term Disability

If you're passionate about sales and customer success, we encourage you to apply and join our rapidly expanding team at StrideMD!